Make your offer clear.
Explain what you do, who you help, and where you work—with content organised around your customers’ questions.
+ WEB DESIGN FOR LOCAL BUSINESSES · BURNABY, BC
Your website.
Working harder
for your business.
A website should explain your value, build confidence, and make it easy to get in touch. We help Burnaby businesses get there—with a clear plan from the first conversation to launch.
THE WEBSITE JOURNEY
Good ideas.
Connected beautifully.
- 01
Plan
Goals, content & scope
- 02
Design
Your brand, brought to life
- 03
Build & connect
Pages, features & tools
- 04
Test & launch
Review, approve & go live
- 05
Handover & care
Ready for what’s next
Your goals shape the plan.
CLEAR SCOPEYOUR APPROVALGUIDED HANDOVER
A WEBSITE WITH A JOB TO DO
Make it easier for the right
customers to choose you.
Your website often meets a customer before you do. Every page should help them understand your business and feel confident taking the next step.
Give people confidence.
Bring your brand, services, and genuine project examples together in a professional experience that works on mobile.
Make the next step easy.
Help visitors find the right service, request a quote, or start a conversation without searching for a way to contact you.
01 / WHAT WE CAN HELP WITH
A better presence.
A practical plan.
Choose the support that fits where your business is today. We define the deliverables with you, then carry the work through a clear design and development process.
For a first website or a redesign that better reflects your business. We plan the content and customer journey, develop the design, and build the agreed pages and features.
- Website brief, sitemap, and key page layouts
- Design aligned with your brand and customer needs
- Responsive build with the agreed forms and features
- Search basics, testing, launch, and handover
- 01
DISCOVERY
Understand your business
Who are your customers? Why do they choose you? What should your website help them do? We begin with those questions, review your existing site if you have one, and identify the pages and features that matter.
What you receive
A project brief with your audience, priorities, and the actions we want visitors to take.
Your part
Tell us about your services, your customers, and what is or isn’t working today.
Agree on the problem we’re solving. - 02
SCOPE & CONTENT
Agree on the plan
We turn the brief into a sitemap and a written proposal. Pages, features, content responsibilities, review rounds, costs, and the delivery schedule are defined before production begins.
What you receive
A page-by-page plan, content checklist, project milestones, and a clear quote.
Your part
Review the scope, confirm a decision-maker, and gather the agreed content and assets.
Approve the scope, budget, and schedule. - 03
DESIGN & FEEDBACK
See the design take shape
We map the important page layouts, then develop the typography, colour, imagery, and visual direction around your brand. You review the design at agreed milestones, with feedback brought together before the next stage.
What you receive
Page designs that show the content, navigation, and key customer journeys.
Your part
Share consolidated feedback and confirm that the content represents your business accurately.
Approve the design before development. - 04
DEVELOPMENT
Build the working website
We turn the approved direction into a responsive website, add the agreed content, and connect the forms or features in your scope. You can review a working preview as the site comes together.
What you receive
A reviewable website with the agreed pages, features, and content management setup.
Your part
Supply final approved content and any account access needed for agreed integrations.
Review the site against the agreed scope. - 05
TESTING & RELEASE
Check the details. Then launch.
We check layouts across screen sizes, navigation, links, form delivery, keyboard use, and page performance. We also review page titles, descriptions, and any agreed redirects before coordinating the switch to your live domain.
What you receive
A launch checklist, final preview, and a website ready for your approval to go live.
Your part
Complete your final content review and approve the launch.
Launch only after your approval. - 06
HANDOVER & CARE
Know what happens next
We walk you through the agreed editing workflow, hand over the relevant access, and explain how to request help. Any ongoing maintenance, content updates, or improvements are set out separately so you can choose the support you need.
What you receive
A practical handover, access details, and a clear support arrangement.
Your part
Confirm who will manage content and whether you want ongoing assistance.
Leave with a clear plan for managing your site.
03 / KNOW WHAT YOU’RE INVESTING IN
The details belong
in the proposal.
A small service website and a site with complex features need different plans. We define the work around your needs before agreeing a price or launch date.
A defined scope, from pages to handover.
- Pages, navigation, and the purpose of each key page
- Design deliverables and the agreed feedback rounds
- Mobile layouts, development, and contact functionality
- Content supplied by you and any content support needed
- Search basics, testing, launch, and handover tasks
- Milestones, payment schedule, and change approval process
Room for what your business needs.
Brand development, copywriting, new photography, booking tools, specialist integrations, and ongoing care can change the scope. We identify these needs during discovery.
Domain registration, hosting, software subscriptions, and any third-party licences are identified as separate costs where applicable.
What determines the timeline?
The number of pages, custom features, content readiness, and feedback turnaround. Your proposal sets out a realistic schedule with review and approval points.
04 / DESIGN THINKING IN PRACTICE
See the thinking
behind the design.
These concept studies show how we approach different business needs. Open each one to explore the brief and design decisions.
05 / YOUR LOCAL WEB DESIGN PARTNER
BASED IN BURNABY, BCYou know your business.
Let’s make sure your
website shows it.
ActiveMedia Lab helps businesses turn what they do best into a clear, useful online presence. Our approach brings business goals, content, design, and development into the same conversation.
Whether you are establishing your first website or rethinking an existing one, the starting point is the same: understand your customers, agree on the work, and keep you involved in the decisions that matter.
Plain-language guidance
Understand your options, the trade-offs, and the next decision without needing a technical background.
Visible progress
Review the plan, the design, and the working site at agreed milestones.
A considered handover
Know how your website will be managed and what support is available after launch.
06 / BEFORE WE GET STARTED
Good questions.
Straight answers.
Choosing a web design partner is a business decision. These are some of the practical details worth talking through.
YOUR NEXT STEP
Let’s talk about
what comes next.
Our first conversation is about fit, priorities, and a sensible way forward.
- 01 Your business, customers, and goals
- 02 Your existing website and what needs to change
- 03 Scope, content, budget, and a realistic timeline
Tell us where your business is today and what you want your website to do.